Returns & Exchanges
Please note that you have up to 14 days to return the order from the day you received the product. Also note that The Shashka Syndicate is not liable to cover shipping costs for returns.
In case you have additional questions regarding your return, you can contact us through the form below.
In case you require urgent assistance regarding your order, you can alternatively reach out to us directly over instagram (instagram.com/theshashkasyndicate).
Please always have your order number ready or provided
Once we have received your return, we will inspect the items in order to confirm that these are unworn, undamaged and the tags are intact. If these requirements are fulfilled, we will initiate the refund process. Once initiated, you will receive a confirmation email along with the refund which should normally reach you within 24-48 hours.
Once we have received your original order, we will inspect the items to confirm that these are unworn, undamaged and the tags are intact. If these requirements are fulfilled, we will immediately dispatch the replaced item along with a confirmation email and tracking number.
Returns & Exchanges Form
If you would like to request an exchange or return, please fill out the form below.
Please select the check-box at the end of the form in case you would prefer a Shashka gift voucher instead of a refund.
Returns and Exchange Policy:
Once we have received your return, inspected the items and are able to confirm that these are unworn, undamaged and the tags are intact, we will initiate the refund process.
You will receive a confirmation email the moment this process is completed and the refund is initiated, provided the above requirements are fulfilled.
You have 14 days to return the order from the day you requested a refund. Please note that The Shashka Syndicate is not liable to cover shipping costs for returns.
In case you have additional questions regarding your return, you can contact us on: returns@theshashkasyndicate.com.