Customs Duties & Taxes Policy
At Shashka, we aim to provide a seamless shopping experience worldwide. Below is our customs duties and taxes policy to ensure full transparency on international orders.
Orders Within the European Union (EU)
For all orders shipping within the EU, there are no additional customs duties or import taxes. The price you see at checkout is the final price, and your order will be delivered without any extra charges.
Orders Outside the European Union (International Orders)
For orders shipping outside the EU, including destinations such as the United Kingdom, United States, Canada, Saudi Arabia, UAE, Qatar and other international regions, customs duties, import taxes, and any applicable fees are the responsibility of the customer. These charges are determined by your country’s customs authorities and must be paid upon delivery.
We do not have control over these charges, as they vary by country based on local import laws and regulations. We recommend that international customers check with their local customs office to determine any potential costs before placing an order.
How Customs Fees & Import Taxes Work
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Your package may be subject to customs clearance procedures, which could cause delays beyond our estimated delivery time.
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If customs duties or import taxes apply, the shipping carrier (FedEx) will contact you directly to arrange payment before delivery.
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Refusal to pay customs duties and import taxes may result in your order being returned to us. In such cases, any return shipping fees will be deducted from your refund.
Customs & Duties Disclaimer
By placing an order on Shashka, you agree to comply with your country's import regulations and acknowledge that Shashka is not responsible for any additional fees charged by customs authorities.
If you have any questions regarding customs duties and taxes for your country, feel free to contact our client services team under support@theshashkasyndicate.com before placing your order.
We appreciate your understanding and thank you for shopping with Shashka.