General Information
A Size & Fit guide is available on each product page. Alternatively visit this page for sizing recommendations as well as detailed measurements of our different product styles.
We offer different payment methods in different countries. While we generally accept most credit cards, we also offer Apple Pay or PayPal as additional payment options. At checkout you are able to see which payment methods are offered in your shipping country.
At Shashka, we strongly believe in taking the best possible care of your products while simultaneously protecting the environment as much as we can. Here are a series of tips to achieve this:
Taking Care of you products
- Wash the article inside out to ensure an improved product lifetime
- Wash at low temperature to maintain fabric quality
- Avoid tumble drying - We recommend natural drying
- Do not iron over the prints
- Do not use fabric softener
Taking care of the environment
- An effective and eco-friendly detergent
- Always a full machine
- Lower the temperature
- Lower the rotations per minute
Shipping & Returns
We ship all our products globally through FedEx. This applies to both Standard as well as Express deliveries.
Standard shipping to Austria and Germany are handled by GLS.
All orders placed between Monday and Friday before 12pm CET are dispatched on the same day. All orders placed after 12pm CET are dispatched on the following day.
- FedEx Standard Delivery: 3-5 business days
- FedEx Express Delivery: 1-3 business days
- GLS Standard Delivery: 3-5 business days
*Please note that the above shipping time is only indicative and cannot always be guaranteed due to unforeseen delays by our shipping partners.
Shipping rates vary from region to region. We suggest you review the given shipping rate at checkout to receive the most accurate values for both our Standard as well as Express shipping options.
To unlock free shipping, your order must be over:
- €150 for Austria, Germany & Switzerland.
- €200 for the rest of the world.
At Shashka, we aim to provide a seamless shopping experience worldwide. Please visit this dedicated page to find our more on our customs duties and taxes policy to ensure full transparency on international orders.
Please visit our dedicated page for questions regarding returns and exchanges.
You have 14 days to return the order from the day you received the product. Please note that The Shashka Syndicate is not liable to cover shipping costs for returns.
In case you have additional questions regarding your return or exchange, you can contact us through the form provided on our Returns & Exchanges page.
In case you require urgent assistance regarding your order, you can alternatively reach out to us directly over instagram (instagram.com/theshashkasyndicate).